Linkm88 FAQ

Yes, identity verification (KYC) is a mandatory requirement for all linkm88 members. This process ensures the security of your account and compliance with international regulations. You will need to upload a copy of a valid identity card or passport, as well as proof of address such as a utility bill or bank statement not more than 3 months old. Verification is typically completed within 24 hours. Until verification is complete, you can still play but withdrawal limits may be restricted. All your documents are encrypted and stored securely in accordance with our strict privacy policy.

No, each individual is only permitted to hold one account at linkm88. Opening multiple accounts is a serious violation of our Terms and Conditions and may result in the closure of all accounts along with the forfeiture of balances and wins. Our system is equipped with advanced detection technology that can identify duplicate accounts based on personal information, IP address, device, and usage patterns. If you have forgotten your existing login credentials, please contact our support team for assistance regaining access.

The minimum age to register and play at linkm88 is 18. This is a legal requirement with no exceptions. During the identity verification (KYC) process, we will verify your date of birth via official documents. Any account found to be held by an underage individual will be closed immediately and all funds returned to the original deposit method. We take the responsibility of child protection very seriously and encourage all parents to use parental control tools on shared devices.

Rollover requirements mean you must wager a specified amount before wins from a bonus can be withdrawn. For example, if you receive a RM100 bonus with a 10x rollover requirement, you need to place bets totalling RM1,000 before you can withdraw those winnings. You can check your rollover progress at any time in the "Bonus" section of your account. Not all game types contribute to rollover at the same rate — slots typically count at 100% while table games may be counted at a different rate. Read the terms of each bonus carefully before claiming it.

Yes, linkm88 always values the loyalty of long-standing members. We offer a variety of ongoing promotions including weekly reload bonuses, loss cashback, exclusive birthday offers, and special festive season promotions. Members who have reached certain VIP tiers are also eligible for exclusive bonuses not available to the general membership. To make sure you never miss an offer, enable email and SMS notifications in your account settings, or check our promotions page regularly.

If you encounter issues loading the game page, try the following steps in sequence: first, reload the page using Ctrl+F5 (Windows) or Cmd+Shift+R (Mac) to clear the cache. Second, clear your browser cache and cookies. Third, ensure your internet connection is stable — try switching between WiFi and mobile data. Fourth, try using a different browser such as Chrome, Firefox or Edge. Fifth, disable any active VPN connections. If the problem persists after all these steps, please contact our technical support with a screenshot of the error displayed.

The linkm88 customer support team operates 24 hours a day, 7 days a week including public holidays. The fastest way to get help is through live chat available at the bottom corner of every page — our average response time is less than 2 minutes. You can also contact us via email at [email protected] and we will reply within 4 hours. For urgent inquiries related to transactions or account security, live chat is the recommended channel due to faster responses and real-time resolution.

Our system automatically saves the state of every game round. If a game is interrupted due to a lost internet connection or a technical issue, you can refresh the page and the game will resume from where it left off. Your bet will not be lost. If after refreshing the game still does not return to its previous state, or you find that your account balance has been deducted but the round was not completed, please contact our customer support immediately with the time and game type details for investigation and recovery.